# 2024 - 1055 - RFP - Concierge Services Consultancy Review and Options Appraisal

> A sourced UK public sector contract award published by Citizen.

## Key facts

- Buyer: [Citizen](/buyers/citizen/contract-awards)
- Tender value: £35,000
- Published: 19 February 2025
- Contract start: 18 March 2025
- Contract end: 17 March 2026
- Stage: open_tender
- Procurement category: services
- Notice ID: d8456478-e896-4bd9-9b75-184a43381f82-828193
- OCID: ocds-b5fd17-e272612a-b7f7-478c-a492-6e9e6f4f422f

## Description

Citizen is seeking an experienced consultant to conduct an independent review of our Concierge service within Coventry, West Midlands\. The review will assess its effectiveness, value for money, resilience, and alignment with best practice in estate management, security, and concierge services\. The Coventry Concierge Team plays a crucial role in maintaining the safety and security of residents and buildings, through CCTV monitoring, access control, incident response, and site visits\. This review aims to ensure the service is delivering high-quality outcomes efficiently while meeting customer and organisational needs\. To express an interest in this project please follow the link below which will take you directly to Citizen\`s E-Procurement Portal; https://in-tendhost\.co\.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents\. Additional information: To express an interest in this project please follow the link below which will take you directly to Citizen\`s E-Procurement Portal; https://in-tendhost\.co\.uk/citizenhousing/aspx/Home You will be required to register if you have not already done so previously, and be logged in to be able to download the tender documents\. Is a Recurrent Procurement Type? : Yes

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d8456478-e896-4bd9-9b75-184a43381f82-828193)