# 2023-043 Defining Structures and Toolkits for ESMS/Networks Strategic Stakeholder Engagement

> A sourced UK public-sector contract award published by Ofgem.

## Key facts

- Public buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Contract winner: [Moorhouse Consulting Limited](/contract-winners/moorhouse-consulting/public-sector-contract-awards)
- Award value: £49,728
- Tender value: £49,728
- Award date: 6 April 2023
- Published: 11 August 2023
- Contract start: 10 April 2023
- Contract end: 9 June 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 4e7237a1-acb2-4541-9ca6-76c1fcfa9213-671514
- OCID: ocds-b5fd17-e1c2cac9-2fb5-4026-b700-adb40b1add3a

## Description

System Deliverable 1: Internal team teach-in regarding outlining best practice on how to best coach teams to use the CRM tool as well as recommendations and inputs into the strategic CRM design\. People Deliverable 2: Document outlining to end process documentation for tactical stakeholder engagement support, including the 'package' that is available \(WoW, reporting and managing expectations\) Toolkit Deliverable 3: Document outlining stakeholder mapping and segmentation by 9 x portfolios, mapping interrelations and strategic dependencies\. Deliverable 4: Stakeholder playbook \(including narrative\) for one selected stakeholder group\. Deliverable 5: Document outlining best practice for stakeholder engagement, including templates and frameworks\. Strategy Deliverable 6: Internal team teach-in outlining best practice advice to drive stakeholder outcomes, interlinked strategies and how to develop live strategies that can be measured and evaluated\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4e7237a1-acb2-4541-9ca6-76c1fcfa9213-671514)