Project Tide

Project Tide, is a key initiative under the Commercial Services and Estates contributions to the Kent 2030 strategy, that is designed to enhance the effectiveness and efficiency of the University's operations. This project specifically targets the Catering Department by seeking a reputable third-party contract caterer to partner with. This strategic move will enable the University to focus on its core educational offerings while leveraging the expertise and capabilities of a specialised partner.

As part of the Kent 2030 strategy, Commercial Services and Estates are dedicated to delivering an exceptional student experience and adding value on campus. The University is seeking an experienced contract catering provider who will allow the University to redirect resources towards key change requirements, implement its catering strategy, enhance customer experience through technological advancements and modernised offering.

This partnership will promote agility in catering capabilities, aligning with the broader goals of Kent 2030.

The scope of works encompasses several key areas. Service provision will involve comprehensive catering across multiple outlets, offering a diverse range of high-quality food and beverage options that cater to various dietary needs and preferences and enhance the student and staff experience across the campus.

The university seeks a third-Party provider who can be innovative with investments in modernisation through refurbishments, systems and facility upgrades, and the adoption of new and creative food service and presentation methods.

The University is looking for proposals that demonstrate the ability to create, develop and deliver solutions to meet our objectives. We understand that the proposals and tender can only share indicative deliverables and that a discovery phase will be required to outline final deliverables.