Awarded
MT11 Front Door Review
£289,277
services
Contract Details
- Tender Value
- £289,277
- Stage
- Awarded
- Published
- Awarded
Timeline
Start
Awarded
Disclosed
End
Description
Opportunities have been identified to improve ways of working, this contract will: • Implement digital solutions at the front door of the Council (Customer Contact Centre and First Contact) • Support the redesign and implementation of new pathways and processes for the front door to reduce administration and delays • Deploy enabling "assistive technology" across Adult Social Care as an "opt out" model of support to enable more accurate assessment of needs and support for the person
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Ref: 0646f673-56f0-4102-84e7-a43e8375ccdc-864171 · Sourced from Contracts Finder
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