# The Development of Resource Planning Costs for New Service Delivery Models

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough Of Lambeth](/buyers/london-borough-of-lambeth/contract-awards)
- Published: 13 May 2024
- Planned start: 21 May 2024
- Planned end: 20 November 2024
- Stage: open_tender
- Procurement category: services
- Notice ID: b3703184-a837-4924-8904-65ef44177c0a-750383
- OCID: ocds-b5fd17-e0d17035-41f8-43b5-b88e-b03447247aad

## Description

The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios\. Lambeth, like many other Councils, faces significant challenges as resources diminish while demands for services increase\. As part of our response, Lambeth is reviewing its delivery model for core services and wishes to understand the implications of alternative delivery models\. This alternative model includes the Development of a Call Centre\. Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models\. The key objectives of the Requirements are; a\. Cost Analysis b\. Resource Planning c\. Scenario Modelling d\. Technology Integration The detailed brief for this Development is attached to this Opportunity\. Please read all of the details included and the requirements for the submission\. The Closing Date is:- 15 May 2024 at 17:00

## Related contract awards

- [Provision of infrastructure and capacity building for voluntary & community sectors](/contracts/ocds-b5fd17-60a3f062-a796-4a5c-ae68-1ab735328f40): London Borough of Lambeth
- [Ferndale Leisure Centre Mini Golf Course](/contracts/ocds-b5fd17-378934f9-3951-4de9-a40b-bee8e7bec835): London Borough of Lambeth
- [Brixton Recreation Centre Ten Pin Bowling Lane](/contracts/ocds-b5fd17-f13c4f5e-c995-4bea-ba56-5346e6136a2c): London Borough of Lambeth

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b3703184-a837-4924-8904-65ef44177c0a-750383)