# Housing Customer Care Design and Set up of the training programme

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Croydon](/buyers/london-borough-of-croydon/contract-awards)
- Published: 12 September 2023
- Planned start: 19 September 2023
- Planned end: 15 February 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 701b72a8-9b49-4ad6-977b-ad39401ce85d-679575
- OCID: ocds-b5fd17-e0a192f8-9394-499a-be89-d5142206f197

## Description

The Council is seeking to engage a supplier for the Training of staff within the Housing directorate with enhanced customer care skills, knowledge and behaviours to make a real difference to the interactions with our customers\. The requirement is to train circa 400 members of staff and 80 managers\. This opportunity is available on https://in-tendhost\.co\.uk/croydontenders/ Additional information: https://in-tendhost\.co\.uk/croydontenders/ Is a Recurrent Procurement Type? : No

## Related contract awards

- [GB-London: TPPL LB of Croydon HCC Contract Hire Lot 1 - Contract Hire of 12 x Cars \(24858\)](/contracts/ocds-b5fd17-0f38b75f-5e58-4c09-b2fc-8b129aa7a383): London Borough of Croydon
- [GB-London: TPPL London Borough of Croydon HCC Lot 2 - 9 x 3\.5t Low Floor Beavertail Vehicles \(26176\)](/contracts/ocds-b5fd17-49eb5e17-ca59-465c-beb7-143a731085af): London Borough of Croydon
- [Croydon Business Support Programme - AWARD](/contracts/ocds-b5fd17-ea6dd74d-5ed8-41ec-ab81-dec229894ac8): London Borough of Croydon

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/701b72a8-9b49-4ad6-977b-ad39401ce85d-679575)