# Contact Engagement Programme - Telephony Services - Core Platform and Systems Integrator

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Capgemini Uk Plc](/contract-winners/capgemini-uk/public-sector-contract-awards)
- Award value: £42,945,026
- Tender value: £42,945,026
- Award date: 20 May 2020
- Published: 8 April 2024
- Contract start: 1 September 2020
- Contract end: 3 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 72d74ad3-f947-4eef-a52c-623d11f7be30-647680
- OCID: ocds-b5fd17-e03fc26e-3aa5-442d-91fa-c5efdb1c15f6

## Description

Provision of a contact centre core telephony platform and systems integrator services to integrate various contact centre technologies\. 08/04/2024 - Admin amendment to correct awarded contract value to include in scope extensions\. Initial publication only included the "initial term"\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/72d74ad3-f947-4eef-a52c-623d11f7be30-647680)