# User experience support for Digital Services at The National Archives

> A sourced UK public sector contract award published by THE NATIONAL ARCHIVES.

## Key facts

- Buyer: [THE NATIONAL ARCHIVES](/buyers/the-national-archives/contract-awards)
- Supplier: [ZAIZI LTD](/suppliers/zaizi/public-sector-contract-awards)
- Award value: £62,400
- Tender value: £62,400
- Award date: 20 December 2021
- Published: 21 December 2021
- Contract start: 4 January 2022
- Contract end: 3 May 2022
- Stage: awarded
- Procurement category: services
- Notice ID: ebfa0dd7-4277-48ad-b6ca-1eb7fa236068-496089
- OCID: ocds-b5fd17-e02c9ad7-434b-4f62-8356-7d04d58356ee

## Description

Provide embedded support to UX team so they can meet demand/perform at their best\. Provide documentation for all user research\. For research ops, outputs must be a well-organized research library, an established data handling/admin flow and participant recruitment database, plus documentation, consent forms and logistics, managed collaboratively with our team\. Digital Outcomes and Specialists Framework https://www\.digitalmarketplace\.service\.gov\.uk/digital-outcomes-and-specialists/opportunities/16047

## Related contract awards

- [Archive Service Accreditation - 10 Year Review \(revised requirement\)](/contracts/ocds-b5fd17-08dc10f2-f401-40f7-8fd3-39a1db69674f) — THE NATIONAL ARCHIVES
- [Pan-Archival Catalogue Delivery](/contracts/ocds-b5fd17-4120907f-27b4-40f2-8d5b-9ddec3530c4c) — THE NATIONAL ARCHIVES
- [Internal Audit Services](/contracts/ocds-b5fd17-77707e85-1d10-4604-a1b5-74ff914b8b2e) — THE NATIONAL ARCHIVES
- [Microsoft Visual Studio Professional Licences](/contracts/ocds-b5fd17-9fed1c6d-c650-488c-b4a4-ebf9fc19ce66) — THE NATIONAL ARCHIVES
- [Provision of Data, Solution and Technical Architecture Services](/contracts/ocds-b5fd17-029101c5-e766-4150-a062-0f9bf99a22f4) — Office for National Statistics
- [Provision of Solution Architecture for Census 2031 Taskforce](/contracts/ocds-b5fd17-b1bff86e-8a38-4208-aa7f-bcfd3b994dc5) — Office for National Statistics
- [Usability and Accessibility Research Testing](/contracts/ocds-b5fd17-27a722e4-ba54-406f-aa3b-5d3705458c7d) — Department of Health and Social Care \(DHSC\)
- [Access your Records Private Beta](/contracts/ocds-b5fd17-336d82cb-1f06-4115-b3f8-7bd4cc9f3671) — The National Archives
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ebfa0dd7-4277-48ad-b6ca-1eb7fa236068-496089)