# ITSM Tool 26\+

> A sourced UK public sector contract award published by COMPETITION AND MARKETS AUTHORITY.

## Key facts

- Buyer: [COMPETITION AND MARKETS AUTHORITY](/buyers/competition-markets-authority-2/contract-awards)
- Supplier: ALVAO s\.r\.o\.
- Award value: £125,900
- Tender value: £153,667
- Award date: 16 January 2026
- Published: 3 September 2026
- Contract start: 5 January 2026
- Contract end: 4 January 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 3ae80d5f-898b-41f8-83d8-6738d8281ead-912931
- OCID: ocds-b5fd17-e02c9723-6c09-498e-8d50-49a55527c037

## Description

Replacement of the IT Service Management platform used by IT, HR and Security teams\.

## Related contract awards

- [Nimbus Forensic Case Management](/contracts/ocds-b5fd17-85855169-6ce4-4d0c-8e66-16d98c915a1f) — COMPETITION AND MARKETS AUTHORITY
- [CMA Internet & Cloud Connectivity 2026](/contracts/ocds-b5fd17-33c827f4-c533-4ace-b2c3-0b2bb04e1867) — COMPETITION AND MARKETS AUTHORITY
- [PROVISION OF CONSULTANCY SERVICES FOR SMS EXPERT](/contracts/ocds-b5fd17-49070a07-d3d0-4df9-8658-303fbefa37cb) — COMPETITION AND MARKETS AUTHORITY
- [Courier Services](/contracts/ocds-b5fd17-c76f8bb6-ed16-4169-9b18-bb18e7321244) — COMPETITION AND MARKETS AUTHORITY
- [eCase Management System](/contracts/ocds-b5fd17-90ab1301-17a0-433e-bb6c-d86ab9ea86fb) — Home Office
- [Project and Portfolio management](/contracts/ocds-b5fd17-bb64a6a8-0630-4570-8bb3-c62e7a2e53b1) — UK SHARED BUSINESS SERVICES LIMITED
- [Linford Wood Furniture](/contracts/ocds-b5fd17-ed3c47f6-b6ce-4619-aa6d-cab73ba50dfc) — Milton Keynes Council
- [Siemens Somatom X\.ceed CT Scanner](/contracts/ocds-b5fd17-d2b4b82d-1910-449d-a871-14333a84496b) — Northumbria Healthcare NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3ae80d5f-898b-41f8-83d8-6738d8281ead-912931)