# Renewal of IT Service Management Tool \(ITSM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Keele University](/buyers/keele-university/contract-awards)
- Contract winner: [Phoenix Software Ltd\.](/contract-winners/phoenix-software/public-sector-contract-awards)
- Award value: £155,522
- Tender value: £155,522
- Award date: 27 March 2024
- Published: 17 April 2024
- Contract start: 1 May 2024
- Contract end: 30 April 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 582c15a9-84e7-4758-9011-a2d2e6ef21f1-741730
- OCID: ocds-b5fd17-df84aa9b-b356-4bc4-910a-2d24dba57728

## Description

Call-Off under the KCS Software Products and Associated Services 2 Framework Agreement Reference: Y20011

## Related contract awards

- [Prospective Student Engagement and Conversion Service for Keele University - AWARD](/contracts/ocds-b5fd17-5bc9d020-e8c3-4ce7-9475-46478d21a718): Keele University
- [Digital Advertising Services - AWARD](/contracts/ocds-b5fd17-732994de-8bff-4698-9ad3-272e0b75d7df): Keele University
- [Chemical Disinfection and Inspection of Water Systems at Keele University - AWARD](/contracts/ocds-b5fd17-bd4a9244-c800-4d26-925d-f5853ad18b4e): Keele University
- [Renew 24 Hour Security Operations Centre \(SOC\) and Cyber Monitoring Service](/contracts/ocds-b5fd17-a09e4005-0fee-4442-8da8-492b9553a524): TORBAY COUNCIL
- [Further Competition RM6098 Tepas 2 Lot 3 - Microsoft Licensing](/contracts/ocds-b5fd17-1077d209-9c04-4187-87e3-40bc80e356b1): Rotherham Doncaster and South Humber NHS Foundation Trust
- [Microsoft Enterprise subscription agreement](/contracts/ocds-b5fd17-040b2294-34db-4a32-bf2a-ddec878107ca): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/582c15a9-84e7-4758-9011-a2d2e6ef21f1-741730)