# Managed Support Service for Microsoft D365 Finance & Operations System

> A sourced UK public sector contract award published by Care Quality Commission.

## Key facts

- Buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Supplier: [Tisski Ltd](/suppliers/tisski/public-sector-contract-awards)
- Award value: £119,670
- Tender value: £119,670
- Award date: 17 July 2024
- Published: 25 July 2024
- Contract start: 22 July 2024
- Contract end: 21 July 2025
- Stage: awarded
- Procurement category: services
- Notice ID: b4a21392-f043-41a8-a01b-c300bace7753-770568
- OCID: ocds-b5fd17-ddf7aa96-2a59-4f8f-93f6-ba4c0d8b9202

## Description

This is a Contract Award Notice\. The Care Quality Commission \(CQC\) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System\. The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents\. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement \(RM1557\.13\), Lot 3 Cloud Support, following the Direct Award process\. The Contract is awarded for a total period of 12 months\. Total Awarded Value is maximum of all charges including any optional contract extensions\. Contract Reference: CQC RCCO 120

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b4a21392-f043-41a8-a01b-c300bace7753-770568)