# DDaT21187 Support &amp; Escalation Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK SHARED BUSINESS SERVICES LIMITED](/buyers/uk-shared-business-services-limited/contract-awards)
- Contract winner: [Ogel IT Ltd](/contract-winners/ogel-it/public-sector-contract-awards)
- Award value: £88,960
- Tender value: £88,960
- Award date: 28 March 2021
- Published: 5 May 2021
- Contract start: 29 March 2021
- Contract end: 31 March 2022
- Stage: awarded
- Procurement category: goods
- Notice ID: 80c10a4f-aa4a-433c-bdcd-cbb6aab6d2c3-433777
- OCID: ocds-b5fd17-dd4bf933-7919-46be-9291-ebcdc15c763d

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* UK Shared Business Services have a requirement for a Technical Assurance, Support &amp; Escalation Service\. This has been sourced via direct award against the CCS GCloud 12 \(RM1557\.12\) Framework Agreement from Ogel IT Ltd\.\*\*\*

## Related contract awards

- [DDaT26444 - Software licenses](/contracts/ocds-b5fd17-f38f15c8-8038-485f-8882-59bc0fa910b2): UK SHARED BUSINESS SERVICES LIMITED
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- [DDaT25423 UKRI Cloud-based collaboration and Communication platform](/contracts/ocds-b5fd17-9383e68f-2817-4296-a0b4-4d1360a72331): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26122 - Cloud and Technology Platforms Partnership](/contracts/ocds-b5fd17-3d5aca4f-a897-4e28-b9d2-21324edd74f4): UK SHARED BUSINESS SERVICES LIMITED
- [STFC NQCC 3rd Party Access Network](/contracts/ocds-b5fd17-64ee5001-5186-4b4f-9bf2-56bbb26b0802): UK Research &amp; Innovation
- [UKRI IT Unification](/contracts/ocds-b5fd17-06f03246-c72a-4e10-9ccc-d91a64c55ff2): UK SHARED BUSINESS SERVICES LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/80c10a4f-aa4a-433c-bdcd-cbb6aab6d2c3-433777)
