# GB-glasgow: Customer Engagement Management \(CEM\) - Oversight of Implementation Quality Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Student Loan Company
- Contract winner: [PwC](/contract-winners/pwc/public-sector-contract-awards)
- Award value: £3,500,000
- Tender value: £3,500,000
- Award date: 4 January 2021
- Published: 23 February 2021
- Contract start: 5 January 2021
- Contract end: 4 January 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 92bba163-4d87-4a95-9551-fd615ddf668e-414969
- OCID: ocds-b5fd17-dd3dc04b-86bb-4a85-ae6c-fe4f518d4166

## Description

Customer Engagement Management \(CEM\) - Oversight of Implementation Quality Services

## Related contract awards

- [GB-glasgow: ERP Software Provider & Associated Services](/contracts/ocds-b5fd17-9c71a3be-faea-4bfa-8a61-ee3940e013a9): Student Loan Company
- [GB-glasgow: MicroStrategy Licences](/contracts/ocds-b5fd17-f214e8c3-944d-4b1b-a1f9-62f4df6410b3): Student Loan Company
- [GB-glasgow: Telecom Support Services](/contracts/ocds-b5fd17-27102bb6-9710-4f34-9a7c-a890658cc638): The Student Loan Company
- [Tax Advice](/contracts/ocds-b5fd17-a659332a-d7ba-4a10-9e81-ed04b147804b): TEES VALLEY COMBINED AUTHORITY
- [DSIT Digital Inclusion for Connection Pilot](/contracts/ocds-b5fd17-ab4ab583-29fb-43fd-bc2f-67e08c33dd14): DSIT
- [Procurement and Supply Chain Review](/contracts/ocds-b5fd17-d7c00520-0da1-4f6e-a3a5-cccf5817eb30): London Borough of Southwark

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/92bba163-4d87-4a95-9551-fd615ddf668e-414969)