# Provision of Call-Handling

> A sourced UK public sector contract award published by CPS.

## Key facts

- Buyer: [CPS](/buyers/cps/contract-awards)
- Supplier: [Lumen Technologies UK Limited](/suppliers/lumen-technologies-uk/public-sector-contract-awards)
- Award value: £636,299
- Tender value: £636,299
- Award date: 22 September 2021
- Published: 23 February 2023
- Contract start: 22 December 2021
- Contract end: 30 November 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 3be92705-55c3-4d0e-9053-83edbcca3f91-617950
- OCID: ocds-b5fd17-dcb75973-ec68-498c-a5bd-e64513f277ae

## Description

Provision of Call Handling

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3be92705-55c3-4d0e-9053-83edbcca3f91-617950)
