# Cloud Contact Centre Service

> A sourced UK public sector contract award published by OFSTED.

## Key facts

- Buyer: [OFSTED](/buyers/ofsted/contract-awards)
- Supplier: [Puzzel Ltd](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £286,296
- Tender value: £286,296
- Award date: 26 September 2018
- Published: 24 December 2018
- Contract start: 1 November 2018
- Contract end: 31 October 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 0b22e720-a3e3-48c3-b402-867d21fb0b19-260950
- OCID: ocds-b5fd17-dba2add3-decc-4ec6-b60f-ad85ffe63a7b

## Description

Please note that this contract has already been awarded and that this contract is being published for transparency purposes only\. Call Off from Crown Commercial Services G-Cloud 10 Framework Agreement \(RM1557\.10\)\. This Contract is for the provision of Services under Lot 2 Cloud Software for the provision of a Cloud Contact Centre Service\.

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- [Cloud Contact Centre Services](/contracts/ocds-b5fd17-b7ea5b38-17ac-4f05-90ea-a8314d3f4b0b) — OFSTED
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0b22e720-a3e3-48c3-b402-867d21fb0b19-260950)
