# DDaT26342 - Support Services for CRM Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [ICS on behalf of DSIT and DESNZ](/buyers/ics-on-behalf-of-dsit-and-desnz/contract-awards)
- Contract winner: XMA Limited
- Award value: £2,000,000
- Tender value: £5,000,000
- Award date: 17 August 2026
- Published: 15 September 2026
- Contract start: 1 September 2026
- Contract end: 31 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 29be74ee-87f3-4def-9857-f3e151665a69-914116
- OCID: ocds-b5fd17-d9ac16f1-a9b6-453f-b261-e5873acb6cc6

## Description

\*\*\*Please note this is an award notice, not a call for competition\*\*\* Department for Energy Security and Net Zero \(DESNZ\) had a requirement for Support Services for CRM Platform\. This has been sourced and concluded via a shortlisting exercise against the RM1557\.14 G-Cloud 14 framework\. The 12 months call-off contract term shall not exceed £2,000,000\.00 excluding VAT\. This call-off contract includes one twelve month extension period, which shall not exceed £3,000,000\.00 excluding VAT\. The total maximum value of the Call-Off Contract over the full two-year term shall not exceed £5,000,000\.00 excluding VAT\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/29be74ee-87f3-4def-9857-f3e151665a69-914116)