# EMSS Service Desk System

> A sourced UK public sector contract award published by Leicestershire County Council.

## Key facts

- Buyer: [Leicestershire County Council](/buyers/leicestershire-county-council/contract-awards)
- Supplier: [Freshworks Inc](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £319,824
- Tender value: £319,824
- Award date: 27 January 2025
- Published: 27 January 2025
- Contract start: 12 February 2025
- Contract end: 11 February 2028
- Stage: awarded
- Procurement category: services
- Notice ID: e09b05e8-de07-499d-9342-509e4b40fa9e-820764
- OCID: ocds-b5fd17-d82f8c55-8f99-4dbf-ace5-600d53dade39

## Description

Procurement of EMSS Service Desk System through G-cloud 14 call off, 3 years with 1 year optional extension\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e09b05e8-de07-499d-9342-509e4b40fa9e-820764)