# Customer Experience Tracking Study

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ordnance Survey Limited](/buyers/ordnance-survey-limited/contract-awards)
- Contract winner: Kantar UK Ltd
- Award value: £333,000
- Tender value: £333,000
- Award date: 19 March 2021
- Published: 20 May 2021
- Contract start: 22 March 2021
- Contract end: 8 August 2024
- Stage: awarded
- Procurement category: services
- Notice ID: a0498693-5228-4102-b7b7-c0120b36c750-437630
- OCID: ocds-b5fd17-d7eb3b9c-4818-420d-b33a-804b8e6c9401

## Description

OS requires a supplier capable of delivering customer tracking and actionable insights about important aspects of the customer experience\.

## Related contract awards

- [Work Package Consultancy Resource to Support with the GSPP Development Project](/contracts/ocds-b5fd17-f5a71367-0046-406e-88f5-a84a5afb41e6): ORDNANCE SURVEY LIMITED
- [Print Device](/contracts/ocds-b5fd17-d740d6ea-d2c3-4a3c-89c2-46e2660ba7f9): ORDNANCE SURVEY LIMITED
- [Production Print Devices](/contracts/ocds-b5fd17-aee17fad-f98e-4fa6-93e2-3c26ef444b0b): ORDNANCE SURVEY LIMITED
- [DHSC: OHID - PHE Corporate Provision of Sales and Nutrition Data](/contracts/ocds-b5fd17-58c4b060-f206-47b1-a7d4-d60a4ab5e430): Department of Health and Social Care
- [Food Purchases and Food Waste Data](/contracts/ocds-b5fd17-7114aa6e-39f8-4425-a122-34f8ce1b5e67): London School of Hygiene & Tropical Medicine
- [Data to support CMA groceries work](/contracts/ocds-b5fd17-ed266ec3-de65-469d-940f-6838b1474d5b): Competition & Markets Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a0498693-5228-4102-b7b7-c0120b36c750-437630)