# Resident perception/satisfaction surveys

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Lewisham](/buyers/london-borough-of-lewisham/contract-awards)
- Contract winner: [Acuity Research & Practice Ltd](/contract-winners/acuity-research-practice/public-sector-contract-awards)
- Award value: £216,000
- Tender value: £216,000
- Award date: 31 March 2025
- Published: 11 April 2025
- Contract start: 1 April 2025
- Contract end: 1 April 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 01745659-3602-4041-b96b-7201567a7639-840135
- OCID: ocds-b5fd17-d6558306-72eb-4a32-a7d1-f76d621d9188

## Description

Lewisham council awarded this contract to Acuity Research and Practice Limited via CCS Research & Insights Dynamic Purchasing Systems \(DPS\) RM6126 following a mini competition process\. The main objectives for this service is to: Provide tenants with information about how well their landlord is performing; Provide the Regulator for Social Housing with information about how Lewisham Council is performing Enable the council to plan service improvements

## Related contract awards

- [Ladywell Park Gardens- Design and Build](/contracts/ocds-b5fd17-332d0b85-0e8b-4bd9-b7b5-638619d580d0): London Borough of Lewisham
- [Special Projects 2025 -2026 via Lewisham Major Works Framework Contract](/contracts/ocds-b5fd17-99a63a84-264a-444d-b680-64b0267ab39a): London Borough of Lewisham
- [Catford High Street Place Lab](/contracts/ocds-b5fd17-455e4fdb-d8dc-4a5a-97b8-fb9d0a6d1bbd): London Borough of Lewisham
- [Tenant Satisfaction Measures \(TSM\) Surveys - AWARD](/contracts/ocds-b5fd17-d014b7b6-f1be-4f50-9663-72ee1f494a91): Walsall Housing Group - e-Tendering System
- [East Suffolk Council Tenant Census](/contracts/ocds-b5fd17-6a8cb88b-39a4-4b49-9302-b6bd37f8012e): Suffolk Coastal District Council and Waveney District Council
- [Customer Transactional Surveys 2025](/contracts/ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f): WEST KENT HOUSING ASSOCIATION

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/01745659-3602-4041-b96b-7201567a7639-840135)