# Provision of Customer Research Partner

> A sourced UK public sector contract award published by BIP SOLUTIONS LIMITED.

## Key facts

- Buyer: [BIP SOLUTIONS LIMITED](/buyers/bip-solutions-limited/contract-awards)
- Supplier: [Acuity Research & Practice Ltd](/suppliers/acuity-research-practice/public-sector-contract-awards)
- Award value: £220,000
- Tender value: £220,000
- Award date: 12 May 2025
- Published: 19 May 2025
- Contract start: 12 May 2025
- Contract end: 31 March 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 8b6d52ba-d658-44a0-8725-6129ea86be99-845703
- OCID: ocds-b5fd17-d58be571-cec7-4a95-8031-e3d560237ef4

## Description

Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

## Related contract awards

- [GB-Manchester: ACE 731 GCA - Office Stationery and Electronic Office Supplies](/contracts/ocds-b5fd17-0dade824-3e28-4c55-9181-586d1254b88a) — BIP SOLUTIONS LIMITED
- [GB-London: Cyber Safe Software and Services](/contracts/ocds-b5fd17-e0dd02d0-2f49-4e9b-b531-5cf13a984994) — BIP SOLUTIONS LIMITED
- [Dynamic Purchasing System \(DPS\) of Temporary Agency, Contractor and Interim Agencies for Preferred Supplier Listing - Y20010](/contracts/ocds-b5fd17-fc86f2a2-24fa-46dd-aa8e-59883341e2f5) — BIP SOLUTIONS LIMITED
- [Temporary Worker Agencies and Interim Contractors/Consultants for Preferred Supplier Listing Status for Dorset Unitary Council Y24006](/contracts/ocds-b5fd17-ae1692f2-be4d-40c2-b4c4-43ea44d3ebfa) — BIP SOLUTIONS LIMITED
- [Tenant Satisfaction Measures \(TSM\) Surveys - AWARD](/contracts/ocds-b5fd17-d014b7b6-f1be-4f50-9663-72ee1f494a91) — Walsall Housing Group - e-Tendering System
- [East Suffolk Council Tenant Census](/contracts/ocds-b5fd17-6a8cb88b-39a4-4b49-9302-b6bd37f8012e) — Suffolk Coastal District Council and Waveney District Council
- [Customer Transactional Surveys 2025](/contracts/ocds-b5fd17-c2696398-91ac-4af5-b8e7-04433a36db9f) — WEST KENT HOUSING ASSOCIATION
- [GB-St Helens: Provision of Tenant Satisfaction Measure Surveys & Other Customer Feedback](/contracts/ocds-b5fd17-196f4143-7e72-4f3d-8959-6adfbb3685c0) — Torus62Ltd
- [QOC921 09:00 2026-08-20 Bury St Edmunds to Papworth Hall School, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-783f0291-8396-47dd-9b0c-dd1815ebeaf0) — Suffolk County Council Passenger Transport
- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle & PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8b6d52ba-d658-44a0-8725-6129ea86be99-845703)