# IT Service Managment Toolset

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Care Quality Commission](/buyers/care-quality-commission/contract-awards)
- Contract winner: [Flyform Ltd](/contract-winners/flyform/public-sector-contract-awards)
- Award value: £731,864
- Tender value: £1,075,448
- Award date: 4 October 2019
- Published: 17 December 2019
- Contract start: 18 October 2019
- Contract end: 17 October 2021
- Stage: awarded
- Procurement category: services
- Notice ID: fa903f7e-00ce-40e2-8ea0-5209dafb9f81-332866
- OCID: ocds-b5fd17-d57d2936-7317-4cf7-8b57-48e29644985f

## Description

SaaS licences Service Now products, ITSM, ITOM, and SAM applications and professional implementation services as required to deploy Service Now\. Additional information: Contract is for 24 months with the option to extend to maximum of 24 months

## Related contract awards

- [Managed Hosted Infrastructure Services](/contracts/ocds-b5fd17-c0a8d108-63ec-4a06-9e22-1d9a474f08c8): Care Quality Commission
- [Annual Awareness Survey and Stakeholder Sentiment Survey](/contracts/ocds-b5fd17-33278f68-d24c-4bf5-89f0-9404ef4372f7): Care Quality Commission
- [Digital App Licences 2026/27](/contracts/ocds-b5fd17-d614471b-ab9a-42b0-85b0-95f32bd4675d): Care Quality Commission
- [DSTL Service Strategy and Assurance](/contracts/ocds-b5fd17-a7842568-42b8-4ff3-81ae-579e9a90e5f2): Defence Science and Technology Laboratory
- [ServiceNow Licenses](/contracts/ocds-b5fd17-1aaaf461-5e32-4c64-999f-672cfa3c955a): The Pensions Regulator
- [CPT\_25\_19 - ServiceNow enhanced support 01\.04\.25 - 30\.06\.25](/contracts/ocds-b5fd17-6202e363-3be7-4ebf-b194-bf08778ff8b1): National Audit Office

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa903f7e-00ce-40e2-8ea0-5209dafb9f81-332866)