# 24-181 Information Technology Service Management \(ITSM\) Solution

> A sourced UK public sector contract award published by Rotherham Metropolitan Borough Council.

## Key facts

- Buyer: [Rotherham Metropolitan Borough Council](/buyers/rotherham-metropolitan-borough-council/contract-awards)
- Supplier: [Specialist Computer Centres \(SCC\) Plc](/suppliers/specialist-computer-centres-scc/public-sector-contract-awards)
- Award value: £228,967
- Tender value: £498,114
- Award date: 6 October 2025
- Published: 17 November 2025
- Contract start: 30 October 2025
- Contract end: 29 October 2030
- Stage: awarded
- Procurement category: services
- Notice ID: a9d6b69c-21cd-49d6-abc5-eacedc6ee3d5-872401
- OCID: ocds-b5fd17-d51a1831-2cfd-4fce-af2b-3af0b88eefc5

## Description

Rotherham Metropolitan Borough Council \(RMBC / the Council\) has undertaken a procurement exercise to appoint a supplier for the provision of an Information Technology Service Management \(ITSM\) and Information Technology Asset Management \(ITAM\) solution as per the Councils requirements\. The procurement exercise was conducted as a cross lot further competition under the Crown Commercial Services \(CCS\); Technology Services 3 framework; Lot 3b: Operational Services - Operational Management and Lot 3c: Operational Services - Technical Management\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a9d6b69c-21cd-49d6-abc5-eacedc6ee3d5-872401)
