# Cambridgeshire County Council Complaints Management Framework

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Cambridgeshire County Council](/buyers/cambridgeshire-county-council/contract-awards)
- Published: 21 January 2019
- Planned start: 18 February 2019
- Planned end: 22 February 2022
- Stage: open_tender
- Procurement category: services
- Notice ID: 05997646-11fc-4800-9b81-8a988bac3901-264977
- OCID: ocds-b5fd17-d3d11685-f984-4bca-9d14-8124e82a4550

## Description

Cambridgeshire County Council seeks to purchase the services of a fully managed, complete, Independent Complaint Investigation Service, where Independent Persons \(IP\) and Investigating Officers \(IO\) will be provided to fulfil the independent element of Cambridgeshire's complaint investigations under the statutory Children's Social Care procedures as outlined within The Children Act 1989 Representations Procedure \(England\) Regulations 2006\.

## Related contract awards

- [26064 Cambridgeshire Carriageway Resurfacing 26/27 - Package 1 \(Further Competition EHF 4, Lot 1\)](/contracts/ocds-b5fd17-47e1695e-d0a2-405a-9b27-806980f5fa56): Cambridgeshire County Council
- [26082 Provision of Highways Street Works Operational Vans, TPPL Framework Fleet Rental, Lot 1 \(TPPLCSKL03\)](/contracts/ocds-b5fd17-ff0b8ce0-1b52-4463-b01d-4701b0ac69c0): Cambridgeshire County Council
- [Single Supplier Contract for the ICT Service via CCS Framework RM6098 TePAS 2 - Lot 6: Education Technology](/contracts/ocds-b5fd17-b51c003b-6639-419e-a8bc-bf110b2810d7): Cambridgeshire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/05997646-11fc-4800-9b81-8a988bac3901-264977)