# TOPdesk Service Management Tool

> A sourced UK public-sector contract award published by North Lincolnshire Council.

## Key facts

- Public buyer: [North Lincolnshire Council](/buyers/north-lincolnshire-council/contract-awards)
- Contract winner: [TOPdesk UK Ltd](/contract-winners/topdesk-uk/public-sector-contract-awards)
- Award value: £41,800
- Award date: 24 May 2024
- Published: 24 May 2024
- Contract start: 1 February 2024
- Contract end: 31 January 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c228675b-2f0a-40f0-9257-6c477670aabf-754204
- OCID: ocds-b5fd17-d33b122c-39b5-443b-842c-8a9f86231a14

## Description

TOPdesk is the primary application for call management used within the Authority\. This function is used primarily within IT but has previously been extended for use by departments such as HR, Finance, Procurement and Legal

## Related contract awards

- [Lots 1-8 Bus Routes](/contracts/ocds-b5fd17-3771bcb8-167c-45f1-8c76-a741f8343808): North Lincolnshire Council
- [14448 - Killingholme Primary School - Alterations](/contracts/ocds-b5fd17-4ef40a1a-93d8-4d01-93d2-bc6ebad69a7d): North Lincolnshire Council
- [14563 - 14567 - Lot 1 Professional Services - Demolition and Disconnection of Various Properties](/contracts/ocds-b5fd17-7dc7a8c6-2376-4c7c-8ea5-1e375dd3f6d5): North Lincolnshire Council
- [TOPdesk Implementation and Training Support](/contracts/ocds-b5fd17-11cbc0b6-e305-4a70-8801-a702f392ceae): UK SHARED BUSINESS SERVICES LIMITED
- [For the Supply of a Servicedesk Tool](/contracts/ocds-b5fd17-2aada87c-2f23-4cda-85f5-e9623ee51bce): North Lincolnshire Council
- [EW18\_001 - Enquiry Handling Tool](/contracts/ocds-b5fd17-929b982a-ca17-471a-af7b-b008c6dd8982): The University of Kent

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c228675b-2f0a-40f0-9257-6c477670aabf-754204)