Contract award record
Provision of Customer Experience Platform
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£1,291,892
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources
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