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Contract award record

Provision of Customer Experience Platform

Notice details

Published
Category
services
Buyer region
North West

Public buyer and contract winner

awarded to

Contract winner

Qualtrics, LLC

Award value£1,291,892

  1. Awarded
    Completed
  2. Start
    Current phase
  3. End
    Upcoming

Work description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources

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Source: Contracts Finder · Notice c5a6366b-667e-43fc-837c-51cccac086e9-903199

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