# Service Design and User Experience Support Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Opencast Software Europe Limited](/contract-winners/opencast-software-europe/public-sector-contract-awards)
- Award value: £152,238
- Tender value: £152,238
- Award date: 13 February 2024
- Published: 29 February 2024
- Contract start: 14 February 2024
- Contract end: 29 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 3d45e28c-6def-44b3-922d-162082a49c16-727749
- OCID: ocds-b5fd17-d0e1eefa-a08a-4f77-b72f-4de083c27cb1

## Description

An outcome-based service design and user experience support service to support Hybrid Cloud Services ,to identify service design improvements for HCS through their public cloud services end to end service design offering\. This contact also includes one uplift/ extension of one period of three weeks at a value of £41,400\.00 inc vat\.

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- [NCC1646 BEST Digital and Data Partner](/contracts/ocds-b5fd17-d54a631b-7538-46c8-9b9e-9cfedf9ea9d9): Northumberland County Council
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- [ECM13136 - Retirement Digital, Product Design and Delivery Services](/contracts/ocds-b5fd17-176f4749-a8cb-4c6e-9a7f-666a4c3207fc): Department For Work and Pensions

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3d45e28c-6def-44b3-922d-162082a49c16-727749)