# 165-SNBD-22 Contact Centre Telephony System Replacement - AWARD

> A sourced UK public sector contract award published by Breckland District Council.

## Key facts

- Buyer: [Breckland District Council](/buyers/breckland-district-council/contract-awards)
- Supplier: [4net Technologies Limited](/suppliers/4net-technologies/public-sector-contract-awards)
- Award value: £733,671
- Award date: 1 August 2023
- Published: 1 August 2023
- Contract start: 1 November 2023
- Contract end: 31 October 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c3ce5e1f-db77-48fa-8525-799e51bd9d67-668004
- OCID: ocds-b5fd17-cfcb19fa-d00a-424e-a961-40a401a118a7

## Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council \("The Councils\) Procurement Ref: 165/SN/22\. The tender will be in the form of a further competition in accordance with Crown Commercial Service's \(CCS\) procurement framework RM3808 Lot 13\. The contract will be awarded in accordance with the framework documentation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c3ce5e1f-db77-48fa-8525-799e51bd9d67-668004)
