# Workforce Management Tool \(Calabrio\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS England](/buyers/nhs-england/contract-awards)
- Contract winner: SVL BUSINESS SOLUTIONS LIMITED
- Award value: £26,870
- Tender value: £26,870
- Award date: 14 December 2023
- Published: 28 December 2023
- Contract start: 6 December 2023
- Contract end: 5 December 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f36b05e5-78bd-4e20-8d1e-0ddeaae9806f-710222
- OCID: ocds-b5fd17-cfa9b714-b5de-449f-943a-7e1179055a87

## Description

Workforce management toolset, required for customer service front door service desk teams to manage workforce and resource planning\.

## Related contract awards

- [OutSystems licenses for MAPPTI \(AP&amp;P\)](/contracts/ocds-b5fd17-521fbf90-6e93-4366-b3bc-47aa2efd447d): NHS England
- [Provision of national e-portfolio 26/27](/contracts/ocds-b5fd17-7e027849-39ea-4eb8-8eb0-3b38f18dcca4): NHS England
- [D&amp;A Platform Run &amp; Maintain](/contracts/ocds-b5fd17-58fe109d-49a3-4eea-957d-31f6bd69ff81): NHS England
- [GB-Glasgow: 2025-TR-0068 Nice WFM Upgrade and Support](/contracts/ocds-b5fd17-76726f33-7669-407e-8a76-91a36da1f6d1): Student Loans Company
- [111 Workforce Management System](/contracts/ocds-b5fd17-999354c9-7da7-4359-9a1f-8b7fade724e4): North West Ambulance Service N H S Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f36b05e5-78bd-4e20-8d1e-0ddeaae9806f-710222)
