Contract award record
Out Of Hours Call Handling Services
Tender value £490,000
Notice details
- Published
- Category
- services
- Buyer region
- West Midlands
- Source
- View official notice
Public buyer and contract winner
Award value£476,283
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Call handling services for Citizen Housing's out of hours inbound phonecalls. This is from 6pm-8am on weekdays and also anytime over a weekend or bank holiday.
Additional information: The contract is an initial 2 year period with the option to extend by a further period of 2 years (2+1+1)