# FCDO Contact Centre Services & Support

> A sourced UK public-sector contract award published by Foreign Commonwealth and Development Office.

## Key facts

- Public buyer: [Foreign Commonwealth and Development Office](/buyers/foreign-commonwealth-and-development-office/contract-awards)
- Contract winner: [Gamma Network Solutions Limited](/contract-winners/gamma-network-solutions/public-sector-contract-awards)
- Award value: £659,382
- Tender value: £659,382
- Award date: 9 May 2025
- Published: 15 May 2025
- Contract start: 8 May 2025
- Contract end: 7 May 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 1a869029-bce8-45be-85eb-c6fb549b9645-845501
- OCID: ocds-b5fd17-cee5e929-a5e8-4422-821f-f493ab1fb973

## Description

Support services and associated application for the delivery of licences and enhancement of the operations in support of the the FCDO global Contact Centres\.

## Related contract awards

- [Payroll service for the British Embassy Budapest](/contracts/ocds-b5fd17-a634f9c6-1fce-4b7c-a787-c63daefe9303): Foreign Commonwealth and Development Office
- [Managed Ground Transport Services for Major Events and Diplomatic Services](/contracts/ocds-b5fd17-a96d6858-edc1-436f-ace7-dfeeed5c02ed): Foreign Commonwealth and Development Office
- [CCS PM and Design Ottawa Residence Refurbishment](/contracts/ocds-b5fd17-aa02200c-8536-4bd8-84de-c09ae6df781b): Foreign Commonwealth and Development Office
- [Lincolnshire County Council Customer Contact Centre Telephony](/contracts/ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0): Lincolnshire County Council
- [GB-London: Managed Infrastructure Services](/contracts/ocds-b5fd17-1451b0d6-2f9c-4888-8ff8-b2627344c22b): BIP SOLUTIONS LIMITED
- [2526-03-DTS-BS-RLD SIP Trunk Services](/contracts/ocds-b5fd17-9ca9b97d-a7a2-407b-8f0a-456a59088593): Sheffield Hallam University

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1a869029-bce8-45be-85eb-c6fb549b9645-845501)