# ITEP1059 - Improving customer contact through website

> A sourced UK public sector contract award published by National Highways Limited.

## Key facts

- Buyer: [National Highways Limited](/buyers/national-highways-limited/contract-awards)
- Supplier: [Pricewaterhousecoopers LLP](/suppliers/pricewaterhousecoopers/public-sector-contract-awards)
- Award value: £335,000
- Tender value: £335,000
- Award date: 21 November 2025
- Published: 4 December 2025
- Contract start: 4 December 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 1e60c511-91c8-4a97-a80b-13c047a77472-874769
- OCID: ocds-b5fd17-cedbe2a5-e56c-421f-9dfc-16a1f9f1984f

## Description

Contract to support the design of the National Highways website, including a new home page, improved navigation, contact us page and new road project/travel alerts page\. As well as further discovery activity to identify future user requirements\.

## Related contract awards

- [Lean Maturity Specialist Support 2026-2028 Contract Award](/contracts/ocds-b5fd17-a8a24420-0635-42f5-807a-378a84427f7b) — National Highways Limited
- [South West Area 1 &amp; 2 Brown Salt Order 14](/contracts/ocds-b5fd17-df3b3681-5e0a-4f70-900c-5a82989601f3) — National Highways Limited
- [PDF Framework - A38 Y Overpass](/contracts/ocds-b5fd17-055c096b-8a10-439a-947c-952419085512) — National Highways Limited
- [PDF Framework - M20 Chatham Rd 1993 Ext Sth Exp Joint](/contracts/ocds-b5fd17-03e5db00-b9df-4c88-b04a-3b9518542380) — National Highways Limited
- [AMC Strategy](/contracts/ocds-b5fd17-36d9c565-ebfe-423d-923c-cdebdce52fa9) — DSIT
- [GB-Sheffield: UK Business Angels Market Survey 2025](/contracts/ocds-b5fd17-759bcdf5-281f-4a71-bc38-2adadca0d88b) — British Business Bank plc
- [Core Claims Services](/contracts/ocds-b5fd17-00a409a4-a949-4932-859e-1ffb9280db95) — Financial Services Compensation Scheme
- [EHCP Review - Phase 2](/contracts/ocds-b5fd17-cce6c7e2-ccd3-47a4-ab77-c36f17e97dc6) — Leeds City Council
- [QOC921 09:00 2026-08-20 Bury St Edmunds to Papworth Hall School, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-783f0291-8396-47dd-9b0c-dd1815ebeaf0) — Suffolk County Council Passenger Transport
- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle &amp; PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1e60c511-91c8-4a97-a80b-13c047a77472-874769)
