Contract award record
Interactive Voice Recording
Notice details
- Published
- Category
- services
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Public buyer
London Borough of Brentawarded to
Contract winner
Premier Business Audio Limited (Trading as Premier CX)Award value£78,450
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Brent Council is looking for a supplier to provide a professional consultancy and managed service for our IVR (Interactive Voice Recording) customer experience to improve the IVR caller experience and ongoing review, management of the IVR structure and high-quality recording of IVR messages
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