# Cisco Contact Center Flexplan Subscription - SBS24-043

> A sourced UK public sector contract award published by NHS Shared Business Services.

## Key facts

- Buyer: [NHS Shared Business Services](/buyers/nhs-shared-business-services/contract-awards)
- Supplier: [EUROPEAN ELECTRONIQUE LIMITED](/suppliers/european-electronique/public-sector-contract-awards)
- Award value: £59,899
- Tender value: £59,899
- Award date: 21 August 2024
- Published: 27 August 2024
- Contract start: 19 August 2024
- Contract end: 18 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 7d98e756-57aa-4b73-9c18-b75f02d6250c-780316
- OCID: ocds-b5fd17-cd1145c8-362c-4a3b-9b87-a89f606fbdd6

## Description

NECS \(NHS North of England Commissioning Support Unit\) has a requirement to purchase a 12-month Cisco Contact Centre Flex plan subscription for the on-premises Unified Contact Centre Express platform, to replace the existing subscription which is expiring\.

## Related contract awards

- [Bluecat Renewal 25 - SBS24-117](/contracts/ocds-b5fd17-baa92a32-a1a2-4b50-89ed-47f8ad8abe7c) — NHS Shared Business Services
- [HPE Server Hardware Warranty and Support Renewal - SBS24-073](/contracts/ocds-b5fd17-910e83d0-7ad0-4e09-af77-add06d333d5b) — NHS Shared Business Services
- [SBS23-061 - NCHC - Cardiac Rehabilitation](/contracts/ocds-b5fd17-92079ac9-ee60-4ce9-9598-f011a7afbb18) — NHS Shared Business Services
- [EMIS-X Analytics \(SBS24-001\)](/contracts/ocds-b5fd17-e476b3e2-9597-4661-b582-d5afe46ff6a9) — NHS Shared Business Services
- [Security Information and Event Management \(SIEM\) Platform](/contracts/ocds-b5fd17-9780bcc6-baa6-4b3f-ad58-0cbe8a23bd82) — Nottingham University Hospital NHS Trust
- [2042 v2 UPS Hardware for NHS Arden &amp; GEM CSU](/contracts/ocds-b5fd17-6164ddc8-1f5c-456d-b472-1989c793cbae) — NHS Arden and Greater East Midlands Commissioning Support Unit
- [HPE Servers and Memory Upgrades](/contracts/ocds-b5fd17-b9f9d2ef-37cf-420c-8e65-0cc61cf1b8f6) — NHS England
- [Replacement of Server / Storage](/contracts/ocds-b5fd17-77047f99-5083-43ef-b97a-bbf1530b684e) — UK Health Security Agency
- [DN782194 EPC Surveys \(Direct Award\)](/contracts/ocds-b5fd17-a9cba2b0-2c95-41d4-8bf6-3b678d7f321c) — London Borough of Hackney
- [Tourism Campaign 2027 - Video Agency tender](/contracts/ocds-b5fd17-a08bea07-7b5c-4c91-afbd-77c605e14093) — North York Moors National Park
- [MRWA Food Waste Prevention campaign 26/27](/contracts/ocds-b5fd17-d0751a7a-92c1-46ca-a009-a08b92e39f84) — Merseyside Waste Disposal Authority
- [5-year maintenance contract for Karl Storz stack systems \(26 items\)](/contracts/ocds-b5fd17-32db329b-fe7b-469d-8277-91e367b98845) — North West Anglia NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7d98e756-57aa-4b73-9c18-b75f02d6250c-780316)
