# Understanding the experiences of start-up businesses

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: [Ipsos MORI](/contract-winners/ipsos-mori/public-sector-contract-awards)
- Award value: £14,457
- Tender value: £14,457
- Award date: 12 January 2017
- Published: 28 February 2017
- Contract start: 17 January 2017
- Contract end: 23 February 2017
- Stage: awarded
- Notice ID: f57ec623-7d9f-418e-a7bb-ff05d40f3c69-132694
- OCID: ocds-b5fd17-ccd811f5-f042-4626-bc10-111ab750bb88

## Description

Assignment under the Market Research MR130001 Agreement Contract\. This qualitative research will look to understand the experiences and customer journeys of start-up businesses\. In particular, it will seek to understand: • the overall experience of the customer, from the point at which they come up with a business idea, through to the launch of the business, and the first two years of trading; and • any challenges faced by start-ups during this period, the support that was available to them, and additional support which could have improved the experience\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f57ec623-7d9f-418e-a7bb-ff05d40f3c69-132694)