# AT1431 - Replacement Regulatory Services Software System

> A sourced UK public sector contract award published by Luton Council.

## Key facts

- Buyer: [Luton Council](/buyers/luton-council/contract-awards)
- Supplier: [Insight Direct \(UK\) Limited](/suppliers/insight-direct-uk/public-sector-contract-awards)
- Award value: £399,318
- Tender value: £399,318
- Award date: 9 July 2026
- Published: 13 July 2026
- Contract start: 20 July 2026
- Contract end: 19 July 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 6d51cc4d-507c-43da-bacf-d9220ad820e8-906004
- OCID: ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c

## Description

Procurement of a future ready product, which will provide a 'one stop shop' solution across Regulatory Services using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation\. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a superior customer experience\. Additional information: Contract Term 4\+1\+1

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6d51cc4d-507c-43da-bacf-d9220ad820e8-906004)