1-1142 Green Claims Wider Roll Out

Highways England is looking to set up a contract for the provision of services to support Operations develop process, capability and information collection within our Green Claims teams beyond Area 7 to other areas most in need of improvement. Namely these are the central team, the south-west and Areas 10,13, & 14.

Contracted provision of services in Area 7 has proved very successful in increasing recovery rates. This work now needs to be extended more widely. All claims for 3rd party damage to the network are processed by Highways England and currently there is significant forecast financial shortfall between the cost of repairing damage and payment to cover works by insurers.