# Policy Development and Support to Rail Ombudsman

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [OFFICE OF RAIL AND ROAD](/buyers/office-of-rail-and-road/contract-awards)
- Contract winner: LUCERNA PARTNERS LIMITED
- Award value: £19,000
- Tender value: £19,000
- Award date: 8 September 2022
- Published: 14 September 2022
- Contract start: 8 September 2022
- Contract end: 30 September 2022
- Stage: awarded
- Procurement category: services
- Notice ID: 287501ea-a9c4-4407-8ee5-cc7a85e34077-571612
- OCID: ocds-b5fd17-caaaf16a-e3a4-49d7-920c-68e082967a54

## Description

Short duration Policy Development and Support to Rail Ombudsman

## Related contract awards

- [ORR Board Management Software](/contracts/ocds-b5fd17-b044134c-dba4-4aa2-9b21-2aa804d30695): OFFICE OF RAIL AND ROAD
- [LAN Networks](/contracts/ocds-b5fd17-e5f79490-6120-4e3b-94ae-6deb63da7e8e): OFFICE OF RAIL AND ROAD
- [Implementation of Oracle Case Management and Helpdesk function](/contracts/ocds-b5fd17-f1ebf3c0-ea7d-466f-8772-178f05e41c79): OFFICE OF RAIL AND ROAD
- [Alternative Dispute Resolution \(ADR\) case review](/contracts/ocds-b5fd17-592030a1-e027-4c47-b294-33fd08a75c0b): Ofcom
- [Ombudsman Target Operating Model](/contracts/ocds-b5fd17-660b8c19-d469-43d2-9736-3b807c2db5e6): OFFICE OF RAIL AND ROAD
- [GB-London: Publishable Metrics to Improve Provider Incentives](/contracts/ocds-b5fd17-6241309a-d1e9-412e-a485-fc18430c1f98): Financial Conduct Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/287501ea-a9c4-4407-8ee5-cc7a85e34077-571612)