# IMA Case Management System and CRM

> A sourced UK public sector contract award published by Ministry of Justice.

## Key facts

- Buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [Hitachi Solutions Europe Ltd](/suppliers/hitachi-solutions-europe/public-sector-contract-awards)
- Award value: £240,000
- Tender value: £240,000
- Award date: 6 June 2022
- Published: 4 August 2022
- Contract start: 14 July 2022
- Contract end: 13 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 3bc7db69-3328-447a-9d90-443af15c7c0f-560644
- OCID: ocds-b5fd17-c9fb4196-8c9f-4ea2-82ec-4b9736feaf2e

## Description

Provision of a Case Management Support and Maintenance Service for Dynamics 365 Customer Services

## Related contract awards

- [Call off Contract Under Prison Education Dynamic Purchasing System for Rowing Courses for Prisoners at HMP Spring Hill](/contracts/ocds-b5fd17-476f4ed0-87a1-4af3-ba97-ffbe85a6dbe2) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for CSCS Courses for Prisoners at HMP Leyhill](/contracts/ocds-b5fd17-772e054f-7cc9-4b21-b639-e17d9ee91d4b) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Tattooing Courses for Prisoners at HMP Belmarsh](/contracts/ocds-b5fd17-46aa666e-27b6-4c70-a1e4-8281035e5c13) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Traffic Marshall Courses for Prisoners at HMP Highpoint](/contracts/ocds-b5fd17-c5c9b4e0-e37d-4a5c-a02b-2de90577d4ce) — Ministry of Justice
- [Case Management System Support for IMA - 2026](/contracts/ocds-b5fd17-7a0ac130-1f94-4511-aafa-5d2c78b31e60) — Ministry of Justice
- [Cloud Modernisation](/contracts/ocds-b5fd17-c1c708de-1bae-48f3-a8fc-5f60d1d462d7) — Sellafield Ltd
- [VHCC Case Management System](/contracts/ocds-b5fd17-e5a793e1-f288-4ec2-a1e8-479859b0233a) — Ministry of Justice
- [Regulatory IT Platform Delivery Partner - Interim](/contracts/ocds-b5fd17-2e7b8ec6-966c-4af3-ae24-8d38ab6b47fc) — Care Quality Commission
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3bc7db69-3328-447a-9d90-443af15c7c0f-560644)
