# REQUIREMENTS FOR CONTACT CENTRE AND ENTERPRISE VOICE TELEPHONY \(CCET\)

> A sourced UK public-sector contract award published by Health & Safety Executive.

## Key facts

- Public buyer: [Health & Safety Executive](/buyers/health-safety-executive/contract-awards)
- Contract winner: [Unify Holding UK 1 Limited](/contract-winners/unify-holding-uk-1/public-sector-contract-awards)
- Award value: £977,956
- Tender value: £1
- Award date: 7 October 2024
- Published: 10 January 2025
- Contract start: 30 October 2024
- Contract end: 20 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: f37421da-c15e-4755-ba2c-aefb84d60d42-816097
- OCID: ocds-b5fd17-c9ec9be4-8b2e-4156-8d55-dbdea97c1f3d

## Description

3\.1 HSE is seeking to put in place a contract for an initial period of 2 years, with an option to extend for a further 2 years in annual increments for the provision of Contact Centre Services, Enterprise Voice Services and associated Support and ancillary services\.

## Related contract awards

- [HSE People Strategy](/contracts/ocds-b5fd17-5f418ff8-8ff6-4a97-bf61-1b7af2cf32b4): Health & Safety Executive
- [Rubrik - Data Backup Solutions](/contracts/ocds-b5fd17-c8fbb696-d360-478b-96be-b2401d1402c2): Health & Safety Executive
- [HSE Research, Evaluation & Insight \(REI\) Framework - Lot B](/contracts/ocds-b5fd17-d01ab489-0330-4c15-bef4-9ca2932d6287): Health & Safety Executive

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f37421da-c15e-4755-ba2c-aefb84d60d42-816097)