# MoJ Digital Service Desk

> A sourced UK public sector contract award published by Ministry of Justice.

## Key facts

- Buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [CGI IT UK LIMITED](/suppliers/cgi-it-uk/public-sector-contract-awards)
- Award value: £35,144,585
- Tender value: £35,144,585
- Award date: 31 May 2024
- Published: 25 June 2024
- Contract start: 4 June 2024
- Contract end: 30 May 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 2db6dfb1-1416-4f34-9b75-4141ff142f38-761764
- OCID: ocds-b5fd17-c967d272-de5d-4ce5-a77a-ac03b93d1e49

## Description

Delivery of MoJ Digital Service Desk function, that provides first line IT support for all MoJ users, including answering queries, triaging incidents, and providing first contact resolution, 24/7, 365 days a year\.

## Related contract awards

- [Call off Contract Under Prison Education Dynamic Purchasing System for Rowing Courses for Prisoners at HMP Spring Hill](/contracts/ocds-b5fd17-476f4ed0-87a1-4af3-ba97-ffbe85a6dbe2) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for CSCS Courses for Prisoners at HMP Leyhill](/contracts/ocds-b5fd17-772e054f-7cc9-4b21-b639-e17d9ee91d4b) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Tattooing Courses for Prisoners at HMP Belmarsh](/contracts/ocds-b5fd17-46aa666e-27b6-4c70-a1e4-8281035e5c13) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Traffic Marshall Courses for Prisoners at HMP Highpoint](/contracts/ocds-b5fd17-c5c9b4e0-e37d-4a5c-a02b-2de90577d4ce) — Ministry of Justice
- [Fully Managed Payroll](/contracts/ocds-b5fd17-57737ab9-68a4-42ad-8809-b9934ad487e1) — The National Archives
- [Renewal of Azure Manages Support Services \(2026/27\)](/contracts/ocds-b5fd17-c2cfa446-a188-4cb8-938d-47aa8f13de12) — Met Office
- [Business Rules Service](/contracts/ocds-b5fd17-d764fd2a-8eab-4b68-8495-d0fdec66054a) — Home Office
- [Provision of CCS Systems Annual IT Health Check](/contracts/ocds-b5fd17-dc0318fb-85bd-4b9f-bb8d-bcd338c59101) — Crown Commercial Service
- [SEN20267-SEN-TAXI-Foxfields Academy](/contracts/ocds-b5fd17-67fcd688-9010-4f21-81ee-36209e1d89f8) — Leicestershire County Council
- [STH Learning Management System](/contracts/ocds-b5fd17-119e9904-7cb0-4b2c-bdcc-1ebc371033c8) — Sheffield Teaching Hospitals NHS Foundation Trust
- [AI assisted EHCP drafting tool](/contracts/ocds-b5fd17-fdd2e27c-3c1c-4fef-956e-8db7930a9561) — Southampton City Council
- [Provision of Service Standard Contract: Contract for Insurance Advisory Services](/contracts/ocds-b5fd17-ca5109d5-0cf6-432b-9427-8343f18db8de) — Merseyside Waste Disposal Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2db6dfb1-1416-4f34-9b75-4141ff142f38-761764)
