# Fresh Service

> A sourced UK public sector contract award published by Independent Office for Police Conduct.

## Key facts

- Buyer: [Independent Office for Police Conduct](/buyers/independent-office-for-police-conduct/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £199,908
- Tender value: £199,908
- Award date: 10 October 2023
- Published: 7 July 2025
- Contract start: 17 October 2023
- Contract end: 17 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 8dd0ce9e-6250-4734-9323-75c2b2068d3b-853137
- OCID: ocds-b5fd17-c856dddf-31e9-4aa9-9b37-72b9d925626f

## Description

Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite 3 Year contract\. 83x Freshservice- Enterprise Annual @ £51/agent/month 1200x Freshservice- SaaS management add-on @£0\.8/month 6x Freshservice- 500 Asset Pack V3 @60/month\.

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- [Technology Delivery Partner 2026](/contracts/ocds-b5fd17-2a03f0e3-ff79-468b-bffc-b6123bf61fb0) — GOVERNMENT PROPERTY AGENCY
- [QBE092 09:00 2026-08-24 Brandon & Lakenheath to West Suffolk College, Bury St Edmunds - 6-seater and a Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-c26c4d20-3bb7-4548-9459-91f832bd3c38) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8dd0ce9e-6250-4734-9323-75c2b2068d3b-853137)