# GovService Customer Experience Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Ipswich Borough Council](/buyers/ipswich-borough-council/contract-awards)
- Contract winner: Granicus-Firmsteps Ltd
- Award value: £150,495
- Tender value: £150,495
- Award date: 15 September 2024
- Published: 24 June 2025
- Contract start: 1 October 2024
- Contract end: 30 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 7c1ffab8-1209-4a57-818f-5d724c708da9-851201
- OCID: ocds-b5fd17-c77a80ed-4dc8-4305-b974-358d44b30804

## Description

Web based digital services platform for quick and easy creation of online processes

## Related contract awards

- [Fenn Bright Circle - play equipment](/contracts/ocds-b5fd17-c00e3c24-3b0a-456d-9096-023ee4c57e88): Ipswich Borough Council
- [Ellenbrook open space - play equipment](/contracts/ocds-b5fd17-2a65b2a7-2563-4656-90c4-e37f698ce51d): Ipswich Borough Council
- [Plastic Bins](/contracts/ocds-b5fd17-8678d18e-6119-49c9-ba53-6d5868d3218b): Ipswich Borough Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c1ffab8-1209-4a57-818f-5d724c708da9-851201)