# Contact Centre Platform

> A sourced UK public sector contract award published by Liverpool City Council.

## Key facts

- Buyer: [Liverpool City Council](/buyers/liverpool-city-council/contract-awards)
- Supplier: [4net Technologies Ltd](/suppliers/4net-technologies/public-sector-contract-awards)
- Award value: £277,431
- Tender value: £277,431
- Award date: 20 June 2019
- Published: 20 June 2019
- Contract start: 24 June 2019
- Contract end: 23 June 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 2109cd6e-dbb6-4304-b83b-7f59fbba9fdd-296411
- OCID: ocds-b5fd17-c6f5f69f-b3dc-4b04-97da-3f758fa451fe

## Description

Extension of the Support for Liverpool City Council's ACC6 Contact Centre Platform and a number of components whilst we procure a longer term solution

## Related contract awards

- [Library Service Digital Hardware\_26](/contracts/ocds-b5fd17-8ce7f576-73ce-45ee-914b-88370ee78686) — Liverpool City Council
- [Elections and Electoral Registration Software\_26](/contracts/ocds-b5fd17-833dea2d-502c-4a9e-b044-f0c480fa9023) — Liverpool City Council
- [Bue Badges - APS Group](/contracts/ocds-b5fd17-8746dc45-aff5-4afe-8d4c-d5a0f59ee46c) — Liverpool City Council
- [Repair to Peach House at Croxteth Walled Gardens](/contracts/ocds-b5fd17-031e5661-98c6-4e98-8b67-00ad4a139f21) — Liverpool City Council
- [AT1368 Telephony and Contact Centre Services](/contracts/ocds-b5fd17-c3ee82f5-9889-4dac-8e52-844c604ddf54) — Luton Council
- [YPO - 001229 Network Connectivity and Telecommunication Solutions II](/contracts/ocds-b5fd17-6212055d-26d2-4254-87f0-1950695d3f55) — YPO
- [Nexus Switches and Associated Hardware](/contracts/ocds-b5fd17-7200f300-71b4-4488-af6e-514a13f5ba86) — Middlesbrough Council
- [Orbis Telephony and Contact Centre](/contracts/ocds-b5fd17-66a8c33f-333a-463d-9428-ecdd98977afb) — Surrey County Council
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2109cd6e-dbb6-4304-b83b-7f59fbba9fdd-296411)
