# IT Service Management Tool \(ITSM\)

> A sourced UK public-sector contract award published by South Gloucestershire Council.

## Key facts

- Public buyer: [South Gloucestershire Council](/buyers/south-gloucestershire-council/contract-awards)
- Contract winner: [Halo Service Solutions](/contract-winners/halo-service-solutions/public-sector-contract-awards)
- Award value: £190,000
- Tender value: £190,000
- Award date: 16 March 2022
- Published: 10 May 2022
- Contract start: 17 March 2022
- Contract end: 16 March 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 95103127-0dc5-49d2-a868-e06eaebef75b-536274
- OCID: ocds-b5fd17-c6f4afc5-472c-4d9f-9cb9-847dddd648b5

## Description

To implement a new IT Service Management Tool within the Council, in line with ITIL practices\.

## Related contract awards

- [Bus Shelters A432 - Additional Bus Shelters on A432 Scheme](/contracts/ocds-b5fd17-84971342-4f07-4d22-9ba8-fb175456f696): South Gloucestershire Council
- [Bus Shelters A38 - Additional Bus Shelters on A38 Scheme](/contracts/ocds-b5fd17-5cb80d88-1b01-46a4-9565-f29ab6df3ad2): South Gloucestershire Council
- [Reablement Service](/contracts/ocds-b5fd17-a0367133-c230-423f-9b2e-bfc36d5a6c05): South Gloucestershire Council
- [ITSM Renewal and Expansion](/contracts/ocds-b5fd17-282c41c0-fa22-4938-a1d3-4b3c87c57d72): GREENSQUAREACCORD LIMITED
- [Halo licensing and support renewal](/contracts/ocds-b5fd17-263faadb-f990-45b1-9f13-411851ec9718): VCA - Vehicle Certification Agency
- [ITSM](/contracts/ocds-b5fd17-ca391155-4b1b-4fad-a4c7-8749dcca2bcf): UK EXPORT FINANCE

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/95103127-0dc5-49d2-a868-e06eaebef75b-536274)