# AI Whatsapp Tool for Unpaid Carers

> A sourced UK public sector contract award published by Gloucestershire County Council.

## Key facts

- Buyer: [Gloucestershire County Council](/buyers/gloucestershire-county-council/contract-awards)
- Supplier: CC2i Ltd
- Award value: £134,400
- Tender value: £134,400
- Award date: 24 March 2026
- Published: 21 May 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 84861886-0290-4a76-acc5-a1ee443fd303-898592
- OCID: ocds-b5fd17-c527ee9a-40b8-441c-9598-2c3d37796090

## Description

Gloucestershire County Council has awarded contract for 'A chat assistant, harnessing the power of artificial Intelligence \(AI\) to enable people to navigate, access and 'have a conversation with' social care information, advice, guidance and processes\. Our tool delivers conversations through a range of communication channels \(e\.g\. web, sms, Whatsapp, app\)\.' This contract has been let for a period of 2 years with an option to extend for a further 1 year\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/84861886-0290-4a76-acc5-a1ee443fd303-898592)