# Mystery Shopping - ORR Accessible Travel Policy

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: OFFICE OF RAIL AND ROAD
- Contract winner: Research Institute for Disabled Consumers
- Award value: £45,240
- Tender value: £45,240
- Award date: 19 February 2020
- Published: 21 February 2020
- Contract start: 19 February 2020
- Contract end: 30 April 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 2b20e603-5023-41b8-8338-662dd0495c48-345353
- OCID: ocds-b5fd17-c4a21dcb-06fa-4d2a-aded-b853efacd2c4

## Description

Mystery Shopping at stations to inform ORR baseline compliance checks for accessibility, passenger information and delay compensation\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2b20e603-5023-41b8-8338-662dd0495c48-345353)