# eCase - Case Management System

> A sourced UK public sector contract award published by The British Broadcasting Corporation \(BBC\).

## Key facts

- Buyer: [The British Broadcasting Corporation \(BBC\)](/buyers/the-british-broadcasting-corporation-bbc/contract-awards)
- Supplier: [Fivium Limited](/suppliers/fivium/public-sector-contract-awards)
- Award value: £144,032
- Tender value: £181,232
- Award date: 27 March 2026
- Published: 29 May 2026
- Contract start: 27 March 2026
- Contract end: 26 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: e8872485-a755-4836-aff0-e2421a2519a0-899656
- OCID: ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609

## Description

Provision of a cloud based correspondence case management service to support the processing of correspondence, Freedom of Information, Environmental Information Regulations, Parliamentary Questions, DIB reporting, DSAR processing and complaints\. GCA G Cloud Framework award

## Related contract awards

- [Security Guarding Services](/contracts/ocds-b5fd17-652cf1cd-86e7-4805-8cc9-bc042181e005) — The British Broadcasting Corporation \(BBC\)
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- [Local Democracy Reporting Service \(LDRS\) - 2025 Supplier Applications](/contracts/ocds-b5fd17-c2b74c1a-8ae0-4c2c-a0fc-336ce0cc10f6) — The British Broadcasting Corporation \(BBC\)
- [Audience Services](/contracts/ocds-b5fd17-95ced625-82f5-42f2-8596-de2cdab6b901) — The British Broadcasting Corporation \(BBC\)
- [DDaT26124 - Energy Label Generator Service](/contracts/ocds-b5fd17-2069b769-c757-4f4b-a87c-e1f10da91f80) — ICS on behalf of DSIT and DESNZ
- [Case Management Service for the handling of FOI, DPR, EIR and Disclosures](/contracts/ocds-b5fd17-578d7f0c-0d94-4b18-bfcc-f271367937d5) — South Yorkshire Police
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- [DDaT25273 - Case Correspondence System](/contracts/ocds-b5fd17-68340fef-d430-4ae5-9343-053c4667d20c) — UK SHARED BUSINESS SERVICES LIMITED
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e8872485-a755-4836-aff0-e2421a2519a0-899656)