# Outbound Dialler Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Contract winner: Pastdue Credit Solutions Limited
- Award value: £3,168,000
- Tender value: £3,168,000
- Award date: 1 March 2024
- Published: 2 April 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: f70a8721-8ea2-4184-a864-d39c9e67608d-736773
- OCID: ocds-b5fd17-c258c358-2d7d-44c8-a2df-fa10d1df8649

## Description

To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears\. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy\.

## Related contract awards

- [GB-Glasgow: Dev Ops SaaS Solution \(Copado\)](/contracts/ocds-b5fd17-9a2007dd-9719-43b0-976b-baf93f0b4027): Student Loans Company
- [GB-Glasgow: 2024-TR-0111 Case Management - Economic Crime Unit](/contracts/ocds-b5fd17-7d5dbf56-c309-4ba1-898f-87ea067c1485): Student Loans Company
- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2): Student Loans Company

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f70a8721-8ea2-4184-a864-d39c9e67608d-736773)