# GB-Liverpool: Out of Hours Contact Centre Services

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Plus Dane Housing Limited](/buyers/plus-dane-housing-limited/contract-awards)
- Contract winner: NATIONWIDE PROPERTY ASSISTANCE LTD, PART OF DAVIES GROUP LIMITED
- Award value: £480,000
- Tender value: £480,000
- Award date: 1 September 2026
- Published: 21 October 2026
- Contract start: 6 October 2026
- Contract end: 5 October 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 86c87751-fc00-407d-8a63-692ee28a8217-918651
- OCID: ocds-b5fd17-c1b58c12-4f3c-460c-9aec-93ef4a6b93ea

## Description

Further competition via National Framework Partnership Out of Hours Call Handling and Social Media Monitoring Framework

## Related contract awards

- [GB-Liverpool: Azure Cloud Co-Managed Service](/contracts/ocds-b5fd17-9474a415-4b35-4c13-8b6c-37892743300b): Plus Dane Housing Limited
- [GB-Liverpool: Customer Communications - Print & Mailing](/contracts/ocds-b5fd17-626dc073-7d3f-4ec7-ab88-265c3a2a8cca): Plus Dane Housing Limited
- [GB-Liverpool: Mobile Voice and Data Services](/contracts/ocds-b5fd17-6fcc36f1-c1fb-4808-8adb-6e12d890d79d): Plus Dane Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/86c87751-fc00-407d-8a63-692ee28a8217-918651)