# RES - the provision of Print and Mail Services for Bristol City Council

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bristol City Council](/buyers/bristol-city-council/contract-awards)
- Contract winner: [Xerox \(UK\) Limited](/contract-winners/xerox-uk/public-sector-contract-awards)
- Award value: £11,000,000
- Tender value: £11,000,000
- Award date: 11 October 2021
- Published: 9 May 2022
- Contract start: 1 April 2022
- Contract end: 31 March 2027
- Stage: awarded
- Procurement category: services
- Notice ID: b94f404d-37c0-44e3-b5d2-d6a70211a259-535830
- OCID: ocds-b5fd17-c17b4580-bc52-412a-94c0-a79978abd63c

## Description

The provision of a strategic partner under Lot 6 \(Business Process Outsourcing, Mailroom, Document And Data Managed Service\) of CCS Framework RM6017 \(Postal Goods, Services and Solutions\) for a secure and accessible end-to-end fully managed print and mail solution for Bristol City Council to include the in scope delivery of the following services: - Inbound and outbound digital mail including all consumables; - Delivery and collection of non-digital mail across the Council's estate; - Scanning and document management scanning system \(archive and workflow\); - Courier services; - Integrations with relevant Council systems; - FAX Service including inbound FAX & Email/SharePoint online; - User interface; - Supply, support and maintenance of multi-functional devices \(MFDs\) including plotters: - All consumables \(except paper\) ; - All associated software; - Associated and agreed infrastructure \(hardware\) provision and service; - Business intelligence and metrics related to their service to the Council; - Training and transition plan for roll out/go live - Digital seals - Electronic signature - Certification of service Bristol City Council intend to move all print and mail functions to our strategic partner to support the Council's aim to work effectively as a smaller organisation as well as to reduce costs, process inefficiency, sustainability and environmental impact \(and efficiency\) and turnaround time, while improving security, accessibility, and flexibility\.

## Related contract awards

- [Review Effective Usage of System C's Social Care System](/contracts/ocds-b5fd17-9de4e67a-4d56-406d-9302-a8c5d8c36df7): Bristol City Council
- [Pre-Patching 2026 \(East\)](/contracts/ocds-b5fd17-a13395ff-c433-4272-ba0b-eaec1a966406): Bristol City Council
- [Lot 5: Highways Civil Engineering works up to £499,999 \(excluding VAT\)](/contracts/ocds-b5fd17-d4eb4244-683a-42b4-a01e-48c8e3b0132b): Bristol City Council
- [Hybrid Mail](/contracts/ocds-b5fd17-b6a064de-79a5-4d69-a274-852c4eb16058): Northumberland County Council
- [Xerox Managed Print renewal 26/27](/contracts/ocds-b5fd17-0083a521-7fd0-4f49-97fb-d6a687d2b3e3): NHS England
- [Health Records Scanning](/contracts/ocds-b5fd17-d8252fec-50ea-4e6a-9180-27730ea7196e): Worcestershire Acute Hospitals NHS Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b94f404d-37c0-44e3-b5d2-d6a70211a259-535830)